What we collect, why, and what you can do about it.
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When you create an account, we collect your name, email address and phone number. This information is needed to identify you and to let the restaurant reach you about your order.
When you place an order, we record the items ordered, the amount, your delivery address and any instructions. These are kept with the order.
Your data is used to process your orders and reservations, keep you informed of their progress, run your loyalty programme and answer your support requests.
We never sell your data to third parties. Restaurants only see the information needed to fulfil your orders with them.
You can ask to delete your account at any time from your settings. Your personal data — name, email, phone — is then permanently anonymised.
Order history is kept in anonymised form. This retention is necessary: orders are the restaurant's accounting history and the basis for the platform's commission calculations. They can no longer be linked to your identity.
Passwords are stored as cryptographic hashes and are never readable, including by our teams. Traffic with the platform is encrypted.
If you suspend or change your password, all your open sessions are immediately invalidated on every device.
Orders are paid in cash on delivery or directly at the restaurant. We do not store any customer bank details.
Restaurant subscriptions are paid by Mobile Money through our payment provider. We keep the transaction reference and the amount, never your mobile account credentials.
You can view, correct or delete your personal data at any time from your account, or by writing to contact@restolink.cm.
You can also opt out of non-essential emails from your notification settings, without losing messages about your current orders.
For any question about this policy, write to contact@restolink.cm or use the contact form.
